Where to Meet Your Driver at Denver International Airport
Quick answer
With meet and greet, your chauffeur waits in the Jeppesen Terminal on Level 5 near baggage claim, holding a name board. With kerbside pickup instead, you text once you reach the arrivals level and the vehicle pulls up. Either way, your driver already knows your flight status because we track it, so a delay changes nothing.
Denver International handles enormous passenger volumes across three concourses and one central terminal. Because of that scale, knowing exactly where to go saves real time and real stress.
How DIA is laid out
Three concourses, A, B and C, connect to the Jeppesen Terminal by an underground train. Everyone passes through Jeppesen, which makes it the meeting point regardless of which gate you land at.
| Level | What is there |
|---|---|
| Level 6 | Departures and check-in |
| Level 5 | Baggage claim, meet and greet, rideshare pickup |
| Level 4 and below | Ground transport, shuttles, parking |
Meet and greet
Take the train from your concourse to the Jeppesen Terminal, then head up to Level 5. Your chauffeur waits near baggage claim with a board showing your name.
They then help with your bags and walk you out to the vehicle. For anyone travelling with children, heavy luggage or ski equipment, this option earns its cost quickly.
Kerbside pickup
Collect your bags first, then text your driver as you head outside. The vehicle meets you on the arrivals level within a few minutes.
Slightly quicker for light travellers who know the airport. Consequently many business travellers prefer it.
Book your DIA pickup
Meet and greet included. Flight tracked. Flat rate.
If something goes wrong
Occasionally plans wobble. Here is what to do.
- Cannot find your driver? Call the number we send before you fly. It reaches a person, not an app.
- Flight diverted? Call us. We arrange transport from wherever you actually land.
- Bags delayed? Let your driver know. We wait rather than charging you for the airline’s problem.
- Plans changed mid-flight? Tell us on landing. Adjusting a destination is straightforward.
How long to allow
From wheels down to standing kerbside, allow 20 to 30 minutes with carry-on only. With checked bags, allow 35 to 50. International arrivals add customs on top.
None of that affects your booking, since we track the flight and your driver arrives accordingly. Read more about our DIA airport transfers or see the vehicles available.
Frequently asked questions
Which level is pickup at Denver airport?
Level 5 of the Jeppesen Terminal, which also holds baggage claim and rideshare pickup.
Do you charge for waiting time?
Not for flight delays or slow baggage. We track your arrival and plan around it.
Can my driver meet me at the gate?
No. Security restricts gate areas to ticketed passengers, so meet and greet happens in the main terminal.
Landing at DIA soon? Call (720) 277-1843 or book online. Serving Colorado since 2007.