Non-Emergency Medical Transportation in Denver: How It Works
Quick answer
Non-emergency medical transportation, often shortened to NEMT, means scheduled transport to and from medical appointments for people who are not in an emergency but cannot easily drive themselves. It is not an ambulance and involves no medical care. In Denver it is commonly used for outpatient procedures, rehabilitation, specialist appointments and workers’ compensation cases, and it is arranged by patients, families, clinics and case managers.
NEMT is a quiet but important part of how people get to treatment. Here is what it covers and how to arrange it.
What is non-emergency medical transportation?
Scheduled, pre-booked transport to a medical appointment for someone who cannot drive themselves or should not drive afterwards. It is transport, not treatment.
An ambulance is for emergencies and carries medical staff and equipment. NEMT is a clean, comfortable vehicle with a professional driver, for appointments planned in advance.
Who uses it?
- Patients after outpatient procedures who have been told not to drive themselves home
- People attending regular treatment where driving each time is impractical
- Older adults attending specialist appointments across the metro
- Injured employees travelling to and from medical facilities under workers’ compensation
- Anyone whose family cannot take time off work for every appointment
How is it different from a taxi or rideshare?
Three things: it is booked in advance for a specific time, the driver waits rather than dropping and leaving, and the vehicle and driver are chosen for the situation.
Appointments overrun. A rideshare booked for the return leg will not wait 40 minutes, whereas a scheduled NEMT booking builds that in. For anyone leaving a procedure, standing outside requesting a ride is the last thing they want to do.
Booked in advance. The driver waits.
Discreet, licensed and insured. Accounts available for clinics and case managers.
What about workers’ compensation transport?
Same service, different payer. An injured employee attending medical appointments under a workers’ compensation claim needs reliable transport, and the arrangement is usually made by a case manager or adjuster rather than the patient.
Consistency matters here. The same driver, the same standard, and clear records of each journey.
How do you arrange it?
Call with the appointment date, time, pickup address and destination. We confirm a flat rate and a vehicle before the booking is made.
For recurring appointments we schedule them together so you are not calling every week. Clinics and case managers arranging transport for multiple patients can set up an account.
Frequently asked questions
Is this an ambulance service?
No. We provide transport only, with no medical care or equipment on board. For a medical emergency, call 911.
Will the driver wait during the appointment?
Yes, if you book it that way. Most patients prefer it, since appointments frequently overrun and arranging a ride afterwards is the last thing anyone wants to do.
Can a family member travel too?
Yes. Our vehicles seat up to 6, so a companion travelling alongside is never a problem.
Do you cover the whole Denver metro?
Yes, including Aurora, the Denver Tech Center, Littleton, Lakewood, Parker, Castle Rock and the surrounding area.
Need to arrange transport? Call (720) 277-1843 or get in touch. All Ride Limousine has served Colorado since 2007.